Last Updated: 05/31/2025
Thank you for choosing D&Y Tree Services Tampa. As a locally owned business, we take pride in offering reliable, professional, and respectful tree services to our community. These terms are designed to set clear expectations and ensure a smooth experience for everyone.
We proudly offer free, no-obligation estimates for all our services. Quotes are valid for 30 days from the date issued and include the full scope of work discussed, including cleanup and disposal unless otherwise noted.
Scheduling is based on weather, crew availability, and job readiness. We strive to stay on time and will always communicate promptly if adjustments are needed.
Any additional work requested during the service that was not previously discussed or included in the approved quote will require a new quote. We reserve the right to accept or decline the request and to charge accordingly.
Cancellations: Please notify us at least 48 hours in advance to cancel or reschedule. Cancellations made with less than 24 hours’ notice may result in a cancellation fee of 5% of the quoted price.
By accepting service, you authorize our crew and equipment to access and maneuver on your property, including through driveways, gates, and lawns if needed.
We do our best to minimize any disturbance, but tree work may cause normal impacts such as tire marks, compacted soil, minor turf stress, or shifts in hard surfaces due to equipment weight. Damage may also occur to landscaping or underground utilities if not disclosed beforehand.
To avoid issues, we can discuss protective options in advance. These may require additional labor and a separate quote.
We are not responsible for damage caused by hidden conditions such as soft soil or voids beneath surfaces. Some impact should be expected, especially with large removals or wet ground.
If access through a neighbor’s property is needed, the client must obtain permission before work begins.
Stump grinding is typically performed to a depth of 2 to 4 inches below ground using a commercial stump grinder. Deeper grinding or full stump removal may be available upon request and must be specified in your quote.
Unless otherwise stated in your quote:
If you require deeper grinding, root removal, or hauling of mulch, please let us know in advance so we can quote accordingly.
Unless specifically stated in your quote, our work does not include:
We’ll gladly quote any additional service you may need.
Any additional work requested during the service that has not been previously discussed or included in the approved quote will require a new quote. We reserve the right to accept or decline the request and to charge accordingly.
Clients must ensure our crew has safe, clear access to the work area, and keep pets and children out of the work zone during service. Please inform us in advance of any hidden hazards, such as septic tanks, utility lines, or irrigation systems. We are not responsible for damage to unmarked or undisclosed underground systems.
If access through a neighbor’s property is needed, the client must obtain their permission prior to the scheduled service. Clients are also responsible for securing any required city or county permits, unless otherwise agreed in writing. D&Y Tree Services can assist with permitting upon request, for an additional administrative fee.
Payment is due upon completion of the job and your inspection. We accept cash, check, Zelle, and credit/debit cards. A 3% processing fee applies to credit or debit card payments. For jobs over $5,000, a partial payment may be requested before work begins.
We are fully licensed and insured. Documentation is available upon request.
Late payments may incur a 1.5% monthly fee. Returned checks will be charged a $35 fee.
D&Y Tree Services’ liability is limited to the total cost of the service provided. We are not responsible for indirect, incidental, or consequential damages, nor for conditions beyond our control (such as weather, neighbor access, or previously hidden property conditions).
D&Y Tree Services Tampa is your local partner for all your tree care needs. We’re dedicated to providing safe, efficient, and reliable tree services to homeowners and businesses alike.
